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In this page, you can find details about how to refunds and returns details
Under the Consumer Rights Act all products must be of satisfactory quality, fit for purpose and as described. Hence, all purchases made at Colorsnaps store can be returns and refunds.
Colorsnaps's top priority is our customer satisfaction. You may return your online order up to 14 days after receipt (with the exception of Discount & Promotion Codes' items). We will refund the paid amount for the items, provided that they are returned in the country of delivery in an unused and undamaged condition together with the Return Form and the original packaging.
If item is under the condition of unsatisfactory quality, wrongly described or misleaded. Colorsnaps takes the responsiblity of full refunds or provides the replacement product as you desire.
If item is under the reasons of unexpected size and color you seen. You may return to us. When returning an item, please be responsible to your returning costs such as shipping and related fees. Please provide us the tracking number when mailing. Without tracking number will not issue refunds. Colorsnaps shall in offer the partial refunds or replacement product as we negotatie with you.
+ Note that the partial refunds meaning is in the transaction amount will be deducted Paypal handling charge 4.4% + USD0.30. Colorsnaps will not deduct the postage fee against in your transaction amount and aborbs this expenses. "No any other hidden costs will be made".
Once we receive your returned item, we'll confirm the conditions. Colorsnaps shall be refunded the amount to your Paypal account. Please allow us about 3 working days in processing time. Before returns or refunds, you may click here to provide the following information in returns form.
In order to avoid any unexpectable situation you purchase from Colorsnaps. Before ordering, please be as sure as you can be of understand button size, colors and installation methods. Please read the following conditions.
Please understand that the product pictures shown on this site are computer simulations of the colors and may not match the actual product color you receive. It unless the color existed the serious variance, Colorsnaps may not refunds or returns subject to this cause.
Improper installation can cause the item damaged. Colorsnaps recommends that you use Snap Plus installation tool to install its product. Using either third parties' installation tool to install Colorsnaps products, or by installing of third parties' products by Snap Plus installation tool. If occurs, Colorsnaps will not issue refunds and returns.
We are always eager to assist you and deliver highly professional support in a timely manner.
Please contact us if any question.